Privacy Policy

Last updated: 05/08/25

At Placenta Remedies (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. By using our website or services, you agree to the practices outlined below.

1. What Information We Collect

We may collect and process the following information:

  • Personal Information: Name, email address, phone number, and delivery/billing addresses when you place an order or contact us.

  • Health Information: If you provide health-related information when booking a service (e.g. for placenta encapsulation), it is handled with the highest level of confidentiality and stored securely.

  • Website Usage Data: Information collected through cookies and analytics tools (e.g. IP address, browser type, time spent on pages).

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders or bookings

  • Respond to your queries and provide customer support

  • Send you relevant updates, promotions, or newsletters (if you’ve opted in)

  • Understand how our website is used and improve your experience

3. Lawful Basis for Processing

We process your personal data under the following legal bases:

  • Contract: To fulfil our agreement with you (e.g. processing an order)

  • Consent: Where you’ve given us permission (e.g. email marketing)

  • Legitimate Interests: To improve our services and grow our business

  • Legal Obligations: For record-keeping or regulatory compliance

4. How We Store and Protect Your Information

We store your information securely and only for as long as necessary. Sensitive data (including any health-related information) is protected by password-protected systems and is only accessed by authorised personnel.

5. Sharing Your Information

We never sell your personal data. We may share it with:

  • Service providers (e.g. delivery partners, website hosts, payment processors)

  • Legal authorities if required by law

    All third-party partners are GDPR-compliant.

6. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Withdraw your consent at any time

  • Object to or restrict certain types of processing

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies on our website. For more details, see our Cookie Policy.

8. Contact Us

If you have any questions or would like to request access to your data, please contact:

📧 mamaplacentaremedies@gmail.com

📍 Based in Strabane, Northern Ireland

9. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page, and the updated date will be shown at the top.