Terms and Conditions

Last updated: 05/08/25

These Terms and Conditions (“Terms”) set out the agreement between you (“the client”) and Placenta Remedies (“we”, “us”, or “our”) for the provision of placenta encapsulation services and related products. By using our services, you agree to these Terms in full.

1. Services Provided

Placenta Remedies offers placenta encapsulation and complementary postpartum services such as placenta prints, cord keepsakes, oils, and hampers. All products are prepared using high hygiene standards, with the aim of supporting your postnatal recovery naturally.

2. Booking and Payment

  • A non-refundable deposit is required to secure your booking.

  • The remaining balance is payable before final delivery.

  • Services are confirmed only once we receive your completed booking form and deposit.

  • Payment methods accepted include [insert: e.g. bank transfer, PayPal, cash].

3. Placenta Collection and Handling

  • The client is responsible for safely storing the placenta in a clean, sealed container, ideally refrigerated or on ice, and arranging collection promptly (usually within 12–24 hours of birth).

  • We reserve the right to refuse encapsulation if we believe the placenta has not been stored safely or poses a health risk.

  • Any collection outside agreed hours or zones may incur additional charges.

4. Turnaround Time

  • Standard turnaround for encapsulation and delivery is typically 3–5 working days.

  • This may vary depending on location, service load, or unforeseen delays (e.g. hospital restrictions).

5. Cancellations and Refunds

  • If you cancel the service after we have collected or received your placenta, no refunds will be given.

  • If you cancel before collection and no work has been started, we will refund your payment minus the deposit.

  • If we are unable to provide the service (e.g. due to illness or other emergency), a full refund will be issued unless otherwise agreed.

6. Use and Safety of Placenta Products

  • The client understands that placenta remedies are not intended to diagnose, treat, cure, or prevent any medical condition or illness.

  • Use of these products is done at your own discretion and risk.

  • Placenta Remedies accepts no responsibility or liability for any adverse effects, reactions, or health outcomes.

  • We recommend discussing the use of placenta capsules with your healthcare provider or midwife, especially if you have underlying conditions or are taking medication.

7. Hygiene and Preparation Standards

  • All preparation is carried out using strict hygiene protocols and sanitised equipment.

  • We are trained in infection control and use PPE in all encapsulation procedures.

  • The workspace is cleaned thoroughly before and after each encapsulation.

8. Confidentiality

All personal information shared with us is treated as strictly confidential and stored securely. We do not share your data with any third parties without your explicit consent.

9. Limitation of Liability

  • We accept no liability for loss or damage of the placenta due to improper storage or delays caused by hospital policy or third-party errors.

  • We are not liable for loss of product once it has been delivered to your confirmed address.

  • We are not responsible for allergic reactions, side effects, or interactions with medication.

10. Governing Law

These Terms and Conditions are governed by the laws of Northern Ireland. Any disputes shall be subject to the jurisdiction of Northern Irish courts.

11. Acceptance of Terms

By placing a booking with Placenta Remedies, you confirm that:

  • You have read and understood these Terms and Conditions

  • You accept the risks and limitations associated with placenta remedies

  • You consent to the safe handling and processing of your placenta as described above

Contact Information

If you have any questions about these Terms and Conditions, please get in touch:

📧 mamaplacentaremedies

📍 Based in Belfast, Northern Ireland